902.444.SERV

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ServiceNow Contractor Network - Benefits You

REGISTRATION FORM

Benefits To Member Contractors

Increased opportunities to quote on projects
Increased access to sub-trades
Building supplies purchasing discounts
Liability insurance discount
Further your industry reputation
Group Marketing and Advertising

Membership Steps

Step 1: Submit a registration form
Step 2: Meeting with ServiceNow management
Step 3: Submit references and necessary documents

Two reference letters
Proof of valid liability insurance
Proof of valid Workers' Compensation
Proof of valid certification (when necessary)

ServiceNow will also perform a BBB check.

Our 7 Day, 3 Step Referral Standard

As a member of the ServiceNow network, we promote quick response times for our customers and would expect that you could deliver quotes in a timeframe that is less than or equal to the following scenario (some exceptions may apply):

Step 1: Call the Customer (Within 24 hours of receiving a referral from ServiceNow)
Step 2: Site Visit (Aim to be within 3 days of calling the customer)
Step 3: Submit the Quote to ServiceNow (Within 3 days of the site visit)

(Job Completion timelines are decided between the contractor and the customer)

"SERVICE" - Our Standard for Customer Service

All members of the ServiceNow network are expected to uphold the following standard of work practices and customer service.

SPEED: The contractor or its representatives shall provide quick response times.
EXCELLENCE: In workmanship, cleanliness, personal appearance, presentation and communication.
RESPONSIBLE: The contractor will conduct all work related to projects in a safe manner.
VERIFIED: Contractors must maintain Workers' Comp coverage, Labour codes & Liability Insurance.
INTEGRITY: The contractor shall conduct above-board business with the utmost integrity and respect.
COMPLETION: The contractor shall 100% complete all projects in a timely manner.
ENSURE: Contractors will at all times ensure the complete satisfaction of their customers.