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ServiceNow Standard And Guarantee
ServiceNow Standard:
At ServiceNow, it is part of our mission to seek out and add into our network, reputable contractors who are reliable, have good workmanship, and have quick response times. Contractors who are part of ServiceNow's construction and renovation network have received the ServiceNow Association Seal and have fulfilled the following criteria:
- Interview - An in-person interview has been conducted by the ServiceNow management team to determine adequate experience and certification.
- References - Multiple references from the contractor’s previous clients have been submitted to ServiceNow.
- Better Business Bureau (BBB) Check - All of our members are searched in the BBB database for past customer issues or complaints.
- Liability Insurance - Proof of Liability Insurance has been submitted.
- Workers' Compensation - Proof of up-to-date Workers’ Compensation coverage has been submitted.
- Membership Agreement - ServiceNow’s Network Membership Agreement has been signed stating acceptance of rules, responsibilities, and work practice standards.
ServiceNow Double-Backed Guarantee:
ServiceNow's Double-Backed Guarantee is your assurance that the contractors quoting your job have been measured against the ServiceNow Standard and have fulfilled all of our requirements for membership. Most contractors will assure their potential clients of their experience and quality of work but at ServiceNow, we make our contractors prove it. We've done the background checks and leg-work so you don't have to. Our Double-Backed Guarantee to you is that these checks have been completed and you can be doubly sure that while contractors will all say they are "qualified", ServiceNow contractors have indeed been double checked to ensure their reliability, experience, and that they're properly certified and insured.
